Contact Us
We're Here to Help
Have a question about a product, your order or a delivery? Not sure which piece will fit your space best? We're happy to help. At entrychase.com there are real people behind every reply, and we always do our best to get back to you quickly with a clear and helpful answer.
How to Reach Us
Email: info@entrychase.com
Phone: +49 179 3682540
Email is usually the fastest way to reach us. We aim to answer all messages within one to two business days, and often much sooner.
When You Get in Touch
To help us sort things out as quickly as possible, please include a few details in your message:
Your order number, if your question is about an existing order
The name of the product you're asking about
A short description of your question or issue
Photos, if something arrived damaged or doesn't look right
Questions About Orders, Returns and Delivery
Whether you'd like to check on the status of your delivery, change something about your order or start a return, just send us a message and we'll take care of it. If something went wrong, don't worry. We'll work with you to find a fair solution.
Product Advice
Planning a new setup for your hallway, living room or bedroom? Looking for a storage solution that actually fits your space? Tell us a little about your room and what you have in mind, and we'll gladly point you in the right direction.
Feedback and Suggestions
We're always looking for ways to improve. If you have ideas for products you'd love to see in our store or thoughts on how we can make your shopping experience better, we'd really like to hear from you.
Thank you for choosing entrychase.com. We look forward to hearing from you.
The entrychase.com Team
entrychase.com is operated by Minglicht Handels UG (haftungsbeschränkt), Berlin, registered at the Amtsgericht Charlottenburg under HRB 270790 B.